| Question |
Contact |
| To book a room in the library |
Circulation Desk at (413) 774-1510 or via email |
| To ask a reference or research question |
Librarian on duty at the Reference Desk at (413) 774-1509 |
| To request library instruction |
Librarian on duty at the Reference Desk at (413) 774-1509 |
| To request a research guide for your class |
Wanda Meck at (413) 774-1515 |
| To make suggestions about the library website |
Wanda Meck at (413) 774-1515 |
| To suggest a purchase (book, video, DVD, etc.) or to follow up on a previous suggestion |
Dee Dee Pielock at (413) 774-1505 or use Suggest a Purchase |
| To arrange for audio-visual equipment |
IT Help Desk at (413) 774-1444 |
| To report problems with database access |
Wanda Meck at (413) 774-1515 |
| To report problems with catalog access |
Tricia Kelly at (413) 774-1506 |
| To ask about overdue notices, fines, bills, replacement of materials, or holds. |
Grant Gigee at (413) 774-1496 |
| To put items on reserve |
Grant Gigee at (413) 774-1496 |
| To request an Interlibrary Loan |
Complete the correct form and send it to the library or email Angela McCarthy (academic year) or Grant Gigee (summer) |
| To request personal instruction (in your office or in the library) on searching databases or the catalog |
Wanda Meck at (413) 774-1515 |
| To discuss administrative issues (make suggestions, requests, complaints, etc.) |
Lynne Robbins, Director, at (413) 774-1501 |
| To renew library materials |
Renew online with your library bar code, via email, contact the Circulation Desk at (413) 774-1510, or renew at the desk |
| To ask about circulation policies and procedures |
Grant Gigee at (413) 774-1496 |
| To purchase textbooks or personal books |
Lynne Esworthy, Bookstore Manager, at (413) 774-1404 |