Who to Contact?

Question	Contact
To book a room in the library	Circulation Desk at (413) 774-1510 or via email
To ask a reference or research question	Librarian on duty at the Reference Desk at (413) 774-1509
To request library instruction	Librarian on duty at the Reference Desk at (413) 774-1509
To request a research guide for your class	Wanda Meck at (413) 774-1515
To make suggestions about the library website	Wanda Meck at (413) 774-1515
To suggest a purchase (book, video, DVD, etc.) or to follow up on a previous suggestion	Dee Dee Pielock at (413) 774-1505 or use Suggest a Purchase
To arrange for audio-visual equipment	IT Help Desk at (413) 774-1444
To report problems with database access	Wanda Meck at (413) 774-1515
To report problems with catalog access	Tricia Kelly at (413) 774-1506
To ask about overdue notices, fines, bills, replacement of materials, or holds.	Grant Gigee at (413) 774-1496
To put items on reserve	Grant Gigee at (413) 774-1496
To request an Interlibrary Loan	Complete the correct form and send it to the library or email Angela McCarthy (academic year) or Grant Gigee (summer)
To request personal instruction (in your office or in the library) on searching databases or the catalog	Wanda Meck at (413) 774-1515
To discuss administrative issues (make suggestions, requests, complaints, etc.)	Lynne Robbins, Director, at (413) 774-1501
To renew library materials	Renew online with your library bar code, via email, contact the Circulation Desk at (413) 774-1510, or renew at the desk
To ask about circulation policies and procedures	Grant Gigee at (413) 774-1496
To purchase textbooks or personal books	Lynne Esworthy, Bookstore Manager, at (413) 774-1404